Refund Policy

Lookuptrendz Assurance

Satisfaction Guaranteed

We strive to ensure that every client is completely satisfied with our services. If you have any concerns or issues, please contact us at contact@lookuptrendz.com.

Refund & Cancellation Policy

Service-Based Refunds:
Our services are designed to be customized to meet your specific needs, which makes them non-refundable once they have been initiated. However, we understand that there may be situations where a refund or cancellation is necessary. Please review our policy below:

1. Initial Consultation:

• The initial consultation fee is non-refundable.

1. Service Packages:

• If you wish to cancel a service package, please notify us within 7 days from the date of purchase. In such cases, 50% of the amount paid will be refunded. Refunds will be processed within 3-5 working days from the cancellation date.
• If a cancellation request is made after 7 days, no refund will be issued.

1. Custom Services:

• Custom services, tailored specifically to your needs, do not qualify for a refund or exchange.

Returns and Revisions

We aim to deliver high-quality services that meet your expectations. If you are not satisfied with the final output, you can request revisions within 14 days of delivery. The following conditions apply:

1. Revisions:

• Revisions are limited to the scope of the initial agreement. Any additional work outside of the original scope may incur extra charges.
• All revision requests should be submitted in writing, clearly outlining the required changes.

1. Faulty Services:

• If a service is deemed faulty or not as described, please contact us within 24 hours of delivery with detailed information. We will work to rectify the issue promptly.

How to Request a Refund or Revision

To request a refund or revision, please email us at contact@lookuptrendz.com with your service details and the reason for your request. Our team will review your case and respond within 3-5 working days.

Contact Information

For any questions regarding our refund and cancellation policy, please contact us at:

Lookuptrendz
Email: contact@lookuptrendz.com

We are committed to providing you with excellent service and will do our best to address any concerns you may have.